In short
- Buying something? Read the Terms of Service and the Refund Policy.
- Wondering what you may do with a file? Read the Licence Agreement.
- Worried about your data? Read the Privacy Policy.
- All seven were last reviewed on 4 November 2026.
1The documents
Every page below applies to mkttool.com and to anything you buy from it. Where two pages overlap, the more specific one governs its own subject.
Terms of Service The agreement that applies when you buy. Orders, delivery, cancellation, liability.
Licence Agreement What you may do with a product you own. Client work, teams, and where resale starts.
Refund Policy When we give your money back, when we do not, and how to ask.
Delivery Policy How downloads reach you, link expiry, and what to do if nothing arrives.
Privacy Policy What personal data we hold, who processes it, how long we keep it, how to delete it.
Cookie Policy Every cookie the site sets, what it does, and how to refuse it.
Disclaimer What our products are not: advice, and a promise of results.
2Which one do you need
| Your question | Where it is answered |
|---|---|
| Can I use this template for a client, and give them the file? | Licence Agreement, section 2 |
| Can I get my money back? | Refund Policy, sections 2 and 3 |
| Why can I not cancel after downloading? | Terms of Service, section 7 |
| My download link expired | Delivery Policy, section 2 |
| My order never arrived | Delivery Policy, section 3 |
| Delete everything you have about me | Privacy Policy, section 8 |
| Do you sell my data? | No. Privacy Policy, section 5 |
| Are you tracking me for ads? | No. Cookie Policy, section 3 |
| Is this legal advice? | No. Disclaimer, section 2 |
| My buyer wants the template itself, not my work | Licence Agreement, section 4 |
3Company details
mkttool.com is operated by MKTTOOL LLC, a limited liability company formed under the laws of the State of Wyoming, United States.
| Legal name | MKTTOOL LLC |
|---|---|
| Jurisdiction | State of Wyoming, United States |
| EIN | 35-2985622 |
| Registered agent address | 5830 E 2nd St #6400, Casper, WY 82609-4308, United States |
| Founder | El Mashouli Moustapha |
| Website | mkttool.com |
| Currency | United States dollars (USD) |
4Getting in touch
Three addresses, so your message reaches the right place without being forwarded twice.
| Subject | Address |
|---|---|
| Orders, downloads, refunds, licence questions | support@mkttool.com |
| Personal data, deletion requests, cookies | privacy@mkttool.com |
| Copyright notices and formal legal correspondence | legal@mkttool.com |
We answer within two business days, and within 30 days for a data request, which is the statutory maximum rather than how long we actually take.
Questions about this page?
Write to legal@mkttool.com. We answer within two business days.
- Company MKTTOOL LLC
- Registered in Wyoming, United States
- EIN 35-2985622
- Registered agent address 5830 E 2nd St #6400, Casper, WY 82609-4308, United States
- Website mkttool.com